Warranty Terms And Conditions For Merits Health

 

Warranty 

Merits Health Products, Inc. will repair or replace the following item(s) that have a manufactured defect. Credit will be given following inspection by an authorized representative of Merits Health Products, Inc. into the material or workmanship.

Part(s) purchased outside of warranty have 30 days to report manufactured defect.

5-Year Warranty from the original date of consumer purchase

• Frame

18-Month Warranty from the original date of consumer purchase

• Seat Post
• Caster Forks
• Power Seat Actuator
• Metal Seating Frame
• Caster Beam 
• Anti Tipper Forks
• Armrest Bracket (metal part only)
• 31ah or above batteries

13-Month Warranty from the original date of consumer purchase

• Joystick
• Gearbox
• Electrical Harness
• Charger
• Transaxle
• Motor Brake Assembly

6-Month Warranty from the original date of consumer purchase

• Bearings 
• Swivel Seat Mechanism
• Front Riggins
• Batteries less than 31 ah supplied by Merits Health
• Bushings Products, Inc.

Warranty Exclusions: The following item(s) are excluded from warranty

• Tires and tubes
• Upholstery including seating/arm pads/padding
• Plastic and rubber part(s)
• Painted surfaces including shrouds/fenders
• Fuses and bulbs
• Battery cases
• Motor brushes
• Brake pads

Warranty becomes invalid on any parts damaged from

• Acts of nature, lost, or stolen
• Commercial use
• Neglect, improper operation, and/or maintenance or repair
• Units altered or serviced by an agency not authorized by Merits Health Products, Inc.
• Serial numbered products if the serial number has been removed or defaced